Contact & Support

Email us

Write to the address that matches what you need — it reaches the right queue fastest. Please include the email address on your account and, where relevant, your payment receipt or order reference.

• General support and account help — support@tradeor.app
• Billing, refunds and cancellations — billing@tradeor.app
• Privacy and data requests — privacy@tradeor.app
• Legal notices and IP claims — legal@tradeor.app
• Security reports — security@tradeor.app

Billing & subscriptions

Subscriptions purchased on the Tradeor website are sold by Tradeor; payment is processed by Whop Inc., our merchant of record for card-network and payment-settlement purposes. You can cancel a web subscription from the Subscription page in your account settings. Subscriptions bought in the iOS app are billed by Apple and cancelled in your Apple ID settings. For full cancellation and refund details, see our Refund & Cancellation Policy.

Privacy and data requests

To access, correct, export, or delete your personal data, email privacy@tradeor.app from the address on your account. You can also delete your account yourself at any time from Account settings in the app or on the website. See our Privacy Policy for what deletion covers.

More information

Please also review our Terms of Use, Privacy Policy, Pricing, and the version history of our legal documents.